Customer support

We have made sure that you get your answers in a couple of clicks

Every question has an easy answer

We know that you and your hotel will share a memorable story together with no unanswered questions

1

Everything is in your account area

Here you will find detailed information about your hotels, your bookings and personal information. You will be able to manage it your way.

  • Take a look and edit your booking
  • Request an invoice
  • Change dates
  • Cancel your booking
  • Print your voucher
  • Add your special requests

Enter your account area

2

Take a look at our FAQs section

Have you been in your account area but have not found the answers you were looking for? Others most likely have had the same questions as you, that’s why we have selected the most common ones, so you can find your answers right away

Look up our FAQs section

3

Contact us

Not in the FAQs section? Then it's time to roll down the window and ask. Write to us, and one of our agents will answer you as soon as possible. Don’t worry, we won’t tell anyone!

Tell us what’s going on